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An International Dinner Party
Hello Joe Tack,
First of all, I do hope you are the proper person. I just called in for your name and, hopefully, I was given the right name although I do have some doubt.
Secondly, this is a little delayed, as my computer printer has quit and I am having some difficulty in getting necessary repairs, but it does concern my meal from the other night. Yes, the meal/food/service was, always, wonderful and what occurred was, in NO way, any part of Ben's doing or fault (including Anita and the entire staff).
Immediately after finishing dinner I was gripped by a HORRID bout of a “digestive problem.” I was about to leave exit by the main door and had NO place to turn but the men's room and prayed that I would be alone (and was). I made it to the commode, barely dropped my pants and my intestines EXPLODED!!!
While at the commode, I tried to find a way to flush but it is an ‘automatic' flush and I could NOT get it to work. You are aware of the results. I was able to finish, clean myself and leave. I saw one of your employees. I was in a state of embarrassment and quickly told him of the state of the commode. I am not sure of the action he took, but he did get the proper word to the proper person.
As I left Ben's I realized that I had left my fanny pack in the commode sink. I rushed back to the Men's Room to find that my fanny pack was gone. I ran to locate you and you knew, immediately, who I was and why I was there. You picked it up and handed it to me. I believe I thanked you (THANK YOU) and left Ben's.
I do wish to thank you, Ben's and especially the person who found my fanny pack and honestly turned it over to you. That honest behavior should be commended and, please, pass on my THANKS and appreciation for his (I guess) quick thinking and HONESTY. It was a shock to me that one of your people cleaned up my mess and made the Men's Room ready for the next person in such speedy time. It is obvious why you can run Ben's with efficiency — the quality of staff you have at your control.
I am still embarrassed and will NEVER forget that evening. I assume that I will be welcomed back to Ben's, if I can promise that I will do my best to control myself each and every time I visit.
Thanking you one more time for wonderful meals and great service.
I will not sign my name but I am sure you will recognize me in the future.
WITH SINCEREST THANKS
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