Frequently Asked Questions



Question When I go to register my card, I get an “invalid number” message.
Answer Make sure you input your card number without any spaces and that your number is correct. If the problem persists, please email your card number to us. We will investigate.
Question How do I check my card balance?
Answer You can check the balance on your Ben’s Friends Cards using your account login (which will display full account details; Username and Password required) or you can check your balance without a login to your full account (the Card # and Reg Code located on the back of the card are required). You can also check a balance at any participating Ben’s Restaurant location.
Question How do I earn rewards and how much can I earn?
Answer Earn 1 point for every dollar you spend at Ben’s. Your points will be automatically converted to Ben’s Bonus Bucks. Save Your Ben’s Bonus Bucks as a discount on your next purchase — dine in, takeout or catering — or save them for a special purchase! Ben’s Preferred Patrons Club Annual Rewards Chart shows how many points are needed for each reward. You will also receive on-card coupons from time-to-time throughout the year as well as special opportunities to earn bonus points.
Question Who can I contact if I have other questions about my card?
Answer Please use this link to email us. Be as specific as possible when explaining your problem, question or issue. We will answer your email as soon as possible.

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