Frequently Asked Questions



QuestionWhen I go to register my card, I get an “invalid number” message.
AnswerMake sure you input your card number without any spaces and that your number is correct. If the problem persists, please email your card number to us. We will investigate.
QuestionHow do I check my card balance?
AnswerYou can check the balance on your Ben’s Friends Rewards Cards using your account login (which will display full account details; Username and Password required) or you can check your balance without a login to your full account (the Card # and Reg Code located on the back of the card are required). You can also check a balance at any participating Ben’s Restaurant location.
QuestionHow do I earn rewards and how much can I earn?
AnswerEarn 1 point for every dollar you spend at Ben’s. Your points will be automatically converted to Ben’s Bonus Bucks. Save Your Ben’s Bonus Bucks as a discount on your next purchase — dine in, takeout or catering — or save them for a special purchase! Ben’s Friends Rewards Annual Rewards Chart shows how many points are needed for each reward. You will also receive on-card coupons from time-to-time throughout the year as well as special opportunities to earn bonus points.
QuestionWho can I contact if I have other questions about my card?
AnswerPlease use this link to email us. Be as specific as possible when explaining your problem, question or issue. We will answer your email as soon as possible.

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